LuminFire is looking for a capable business development and marketing professional to join our team who has a combination of business acumen and strong relationship building skills. (It also helps if you also really love technology).
What Describes You?
You are a person who enjoys leading the conversation and opening up new opportunities. You are trustworthy and people love working with you. You’ve developed relationships, and are aware of what clients need in order to trust a brand and the development process. You look at each unique client as an experience and are always pushing for insights to make your services more unique, distinct, useful and memorable.
Your instincts, experience and intuition guide your thinking—part of what makes you special. You help lead, guide, create, mentor and rally the vision to take technology solutions to the next level. You are always looking and longing for the best possible outcome for your clients and for the company. You assist in selling the work and creating meaningful client experiences so people keep coming back for more. You are not afraid of new experiences, trying new things, and doing even the smallest of tasks to ensure the companies success.
Primary responsibilities will include:
- Develop new business opportunities.
- Follow up and qualify new leads.
- Develop and maintain client relationships.
- Assist in growth and development of the company by implementing inbound and outbound marketing strategies as defined by LuminFire’s leadership
- Ability to share success stories with potential clients and write them up as business case studies
- Create innovative opportunities to expand our brand reputation.
- Collaborate with leadership to strategize, design, and implement digital marketing campaigns
- Represent our company at various conferences, meetings and events
- Ability to communicate within brand standards in-person and digitally
The ideal candidate will have the following qualities:
- You draw people to you with a magnetic and authentic personality.
- You love meeting new people and are comfortable speaking to a group.
- You are at ease with conversations on the phone and asking key direct questions.
- Excellent written and oral communication skills.
- Ready to represent a company with integrity.
- Experience with social media and inbound marketing practices
- Comfortable with utilizing technology to help you work efficiently
Additional Responsibilities
- Respond to sales inquiries via email and phone
- Meet with prospective new clients and chase new business
- Assist with production and curation of a quarterly e-newsletter sent via MailChimp
- Maintain good working relationships with existing clients to enhance client retention and new sales through referrals and references
- Help clients through the development process from on-boarding to maintenance
- Follow up with clients to get honest feedback after completion of projects
- Contribute to the company’s brand reputation through networking and marketing
- Enthrall clients and coworkers with optimism, knowledge, and can-do vision
- Actively identify, research, and generate prospects through strategic sales strategies focusing on customers in target markets including: services, licensing, hosting, custom development, and product sales
- Build high level proficiency with our internal CRM fmIgnite and Hubspot including accounts, billing, and communications
- Assist in new business development, trend analysis, strategic planning, sales processes, organic client growth and other business initiatives
- Look for ways to continuously improve, protect and elevate ideas to help deliver brilliant solutions
- Share a distinct point-of-view or challenge an idea while respecting team roles and contributions
- Adept at prioritizing and multi-tasking across multiple projects and accounts
Ideal Skills/Qualifications
- 2+ years related sales, business, client services, or communication experience
- Positive personality everyday and in every situation
- BA/BS degree in marketing, communications, business or other relevant area of study, or equivalent experience
- Strong knowledge of best practices for sales, business development, and client relationships
- Excellent written and verbal presentation communication skills, as well as versed in negotiation and conflict resolution
- Disciplined self-starter able to be highly productive both working alone and in collaboration with a team
- Ability to research the needs of other companies and learn who makes decisions about purchasing
- Confident in ability to contact potential clients via email or phone to establish rapport and set up meetings
- Familiar with Macs and G-Suite
- Desire to learn the basic knowledge of various technology tools in order to talk to clients about them alongside a technology expert
- Trustworthy representative of our company brand and reputation
- Communicating and negotiating by phone, email, and in person
- Curiosity for new technologies, SAAS services, off-the-shelf software, and emerging trends.
- Strong understanding of Apple products
- Willingness to live and work in Minneapolis, Minnesota